Terms & Conditions

Last updated 14 September 2026.

This website, petgroom.online, is operated by Pet Groom Company, a division of Caruso Consulting Co Ltd ("we", "us" or "our").

We provide services to you subject to the notices, terms and conditions set out in this agreement. You will also follow the rules, guidelines, policies, terms and conditions that apply to those services before you use them. We reserve the right to change this site and these terms and conditions at any time.

Before proceeding, please read this agreement, because accessing, browsing or otherwise using the Site means you agree to all the terms and conditions in this agreement.

Content you publish

You shall not upload, distribute or otherwise publish through this Site any content, information or other material that (a) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the laws of the U.S. or the laws of any other country that may apply; or (c) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets or other proprietary rights of any person.

Accounts and passwords

Pet Groom Company may give you an account identification and password so you can access and use certain parts of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a way consistent with this agreement, and Pet Groom Company has no obligation to investigate the source of any such access or use.

You are solely responsible for all access to and use of this Site by anyone using the password and identification originally assigned to you, whether or not that access and use is actually authorized by you. This includes all communications and transmissions and all obligations (including financial obligations) incurred through that access or use.

You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify Pet Groom Company of any unauthorized use of your password or identification, or any other breach or threatened breach of this Site's security.

Age

By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under 18 years old, please use this Site only under the supervision of a parent or legal guardian.

Licence to use the Site

Subject to the terms and conditions of this agreement, Pet Groom Company grants you a limited, revocable, non-transferable and non-exclusive licence to access and use the Site by displaying it in your internet browser, only for the purpose of shopping and not for any commercial use or use on behalf of any third party, except as explicitly permitted by Pet Groom Company in advance. Any violation of this agreement shall result in the immediate revocation of this licence without notice to you.

Site content

Unless explicitly permitted by us in advance, all materials that are part of this Site, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials (together, the "Contents"), are intended solely for personal, non-commercial use.

You may not make any commercial use of any of the information provided on the Site or use the Site for the benefit of another business. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any part of it unless expressly permitted by us in writing.

Refusal of service

We reserve the right to refuse service, terminate accounts and/or cancel orders at our discretion, including, without limitation, if we believe that customer conduct violates applicable laws or is harmful to our interests.

Related policies

Please also read our Shipping, Refunds & Returns, Privacy Policy and Limited Liability & Indemnity pages. Questions about these terms can be sent to theteam@petgroom.online.